Last updated: June 2018
At Kindur, we take seriously our responsibility to protect the privacy and confidentiality of information about you. Kindur is committed to earning and maintaining your trust by safeguarding your Personal Information and making its protection a priority. Your “Personal Information” is data that relates to you and can – either on its own or in combination with other information – identify you as an individual.
How We Collect Information
We get information about you in a range of ways.
Information You Give Us.
We collect certain information directly from you, such as when you fill out forms on the Platform. Types of information we may collect from you directly include your name, mailing address, email address, phone number, username, password, demographic information (such as your occupation, gender, race or nationality), social security number, driver’s license numbers (or comparable), tax ID number, bank account information, as well as other information you give us on our Platform.
Information you provide us may also include user created content such as messages, comments, photos, audio or video that you post, upload, submit, share or otherwise provide on or through the Platform (“User Content”).
Information Automatically Collected.
In addition to the Personal Information described above, we also may automatically collect information about the devices accessing our Platform. Some examples of this type of information include: type of device and browser you use, the type operating system, IP addresses, location, application information, unique device identifiers, pages you viewed, how long you spent on a page and crash data. The type of information we collect depends on the type of device used and its settings.
As another example, we may generate analytics based on your preferences, characteristics, use and interactions with the Platform. Our Services may then analyze such data and generate derivative data or aggregated data as well as reports and other output. Also, we may automatically send and receive information to and from a computer, mobile phone or other device in connection with your use of the Platform. Like many websites and online services, we may also use "cookies" (see below), log files, web beacon technologies and other automated tracking technologies to obtain certain types of information when a web browser, mobile application or other application accesses our Platform.
How Is Your Information Used?
In general, we collect, use, store and process your information to provide, enhance and improve our Platform and Services, to develop new services, and to market our companies and the products and services we offer.
Here are some examples of how we use the information submitted, collected, received or generated about you:
- To operate, improve, maintain, administer and further develop the Platform and Services, and to operate and support our related business activities;
- To provide and deliver products and services that you request;
- To respond to comments and questions and provide customer service and user support;
- To send information including confirmations, account statements, invoices, technical notices, updates, security alerts, and support and administrative messages;
- To provide personalized experiences and recommendations, language and location customization, personalized help and instructions, or other targeted improvements of the Platform and Services;
- To communicate about promotions, upcoming events, and other news about products and services offered by us;
- To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity as well as to address safety, security or technical issues;
- To better understand how users access and use the Platform and Services, to conduct quality control, to fix technical and other errors or problems, to conduct market research and to respond to user desires and preferences;
- To comply with applicable laws, rules and regulations and any regulatory mandate or court order;
- To use in any other manner, or for any other purpose, for which you have given express permission or consent to us.
To the extent that you share your User Content through the Platform with our other users or public forums on the Platform, that User Content also may be shared by us with other users, larger groups of users and/or the public in general.
When is Information Shared with or Disclosed to Others or the Public?
In order to provide the Services and in connection with our everyday business purposes and activities, we may share your Personal Information with third parties who perform services on our behalf. Examples of these third parties and services include consumer identification verification services, public accounting firms and other professional firms, and certain other vendors and service providers who perform marketing, advertising, research and analytics services on our behalf. We have entered into agreements that require that these third parties keep this information confidential. We may also disclose your information to other third-party financial institutions (for example, if you ask to transfer assets from Kindur to another financial institutions).
We share personal information among our affiliates and business units when we believe it will help enhance the Platform or Services we can provide, but only in circumstances where such sharing conforms to law, any applicable confidentiality agreements, and our policies and practices. Additionally, we reserve the right to share your personal information in connection with a corporate change including a merger, acquisition or sale of all or any relevant portion of our business or assets.
Finally, we may disclose personal information in specific other cases with your consent or per your instructions.
Information Required by Law
To help the government fight the funding of terrorism and money laundering activities, federal law requires certain institutions to obtain, verify, and record information that identifies each person who opens an account. We will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Security and the Protection of Your Information
Kindur is focused on protecting your information. We employ physical and electronic safeguards to keep your information secure. We use robust, industry-standard browser encryption, store all of your data on servers in secure facilities and implement systematic processes and procedures for securing and storing data. We limit access to your personal and financial information to only those employees with authorized access who need to know the information in order to perform their jobs, and we require third parties who perform services for us to agree to keep your information confidential. Furthermore, if you choose to close your account or your account is terminated with us, we will continue to adhere to the privacy policies and practices outlined here. If you maintain an account with us that you access through our Platform, you are responsible for protecting and maintaining the confidentiality of your account and password and restricting access to your computer. While Kindur follows generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure and we cannot guarantee its absolute security.
Accessing or Changing Your Information
If the personal information on file for you changes, or if you no longer desire access to our Platform or Services, you may correct or update your information by contacting us at the email address below.
We will retain copies of your personal information in a form that permits identification for as long as we deem necessary in connection with the purposes set out in this Policy, unless applicable law or regulation requires us to preserve this information for a longer or shorter period. In particular, we will retain and use your information as necessary to comply with our legal and/or regulatory obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to updates, news feeds or other materials we may distribute, we will use your name and email address to send these materials to you. Out of respect for your privacy, you may choose to stop receiving our materials or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at the information below.
Cookies and Other Files
You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions or functionalities of the Platform or Services.
Links to Other Services and Applications
Our Platform and Services may contain links to, interoperate with, and allow you to share content to and from third party services, websites and applications. The fact that we link to a website, service or application or allow you to share content through these third parties is not an endorsement, authorization or representation that we are affiliated with that third party, nor is it an endorsement of their privacy or information security policies or practices. Other websites, services and applications follow different rules regarding the collection, use, storage or disclosure of the personal and other information. We encourage you to read the privacy policies or statements of the other websites, services and applications you use.
Other Information for You
If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers.
How We Respond to Do Not Track Signals
Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Customers using certain modern browsers have the ability to activate a “Do Not Track” signal. Kindur does not currently respond to the “Do Not Track” signal.
How You Accept This Policy
Changes to the Policy
Our Policy Toward Children
In order to use the Platform and other Services you must represent and warrant that you are over the age of 18 in the sign-up process. Children under the age of 18 are not eligible to use the Services and must not attempt to sign-up with the Services and/or submit any personal information to us. We do not knowingly collect personal information from any person who is under the age of 18 or allow them to register. If it comes to our attention that we have collected personal data from a person under the age of 18, we may delete this information as quickly as possible.
Limitation of Liability